Our Story
Since ChatGPT arrived a few years ago, we have been captivated by how useful it is. It was obvious this technology would change how people use the web.

“We’re about to flip e-commerce on its head, for the benefit of customers and businesses.”
– Jake Simmonds, Director of BotSupport
Websites are what we know. And we knew we had to build something from the ground up that could make websites conversational and genuinely helpful.
The old way of browsing, clicking through endless search results, menus and filters to find one thing, feels dated.
Why should visitors do all the work? Why can’t they just ask for what they need?
Buying online should be faster, simpler and more natural.
Imagine saying:
“I need a toy for my dog, he loves red crocodiles, it has to squeak and I do not want to spend more than £15” and instantly seeing the closest product matches.
Or, for a service business:
“I need a 5 page website, nothing fancy. How much would that cost?” and getting clear, accurate pricing or next steps.
Our mission is to shorten that journey. To flip the paradigm so the website does the work, not the user.
That is what BotSupport.ai is for.
We have designed every aspect of the AI Chat to be practical for real businesses.
It is fast to deploy, so new clients can have a working AI assistant in place quickly.
Once the AI chat is live on your website, it gives helpful answers 24/7, whether you are in the office, on a Zoom call or on the beach.
And it is limitless: there is no cap on the number of conversations it can handle.
ChatGPT has reset expectations. Customers now expect the same kind of fast, intelligent responses everywhere online.
BotSupport.ai brings that experience to your website so visitors get instant, accurate help while you enjoy higher conversions.