Free Demo. 60 Day Free Trial.
No Setup Fee.
Free Demo.
60 Day Free Trial.
No Setup Fee.
AI chat that answers questions and recommends products on your site – setup within 48 hours.
Starter
Solve your customer queries lightning-fast. Perfect for websites containing lots of information.
£49
/Month
+ usage
Usage is the cost of AI replies, paid direct to OpenAI. Usually £0.05–£0.90/day.
No markup from us.
Growth
Most Popular
The best solution for e-commerce. Turns chats into sales with product recommendations.
£149
/Month
+ usage
Usage is the cost of AI replies, paid direct to OpenAI. Usually £0.05–£0.90/day.
No markup from us.
Enterprise
We work with you to customise the AI Chat to your specific needs.
Usage Fees Explained
Our AI is powered by OpenAI. You pay them directly for what you use (responses generated by the AI), meaning zero markup from us. Most customers spend between £0.05 and £0.90 per day—a tiny fraction of the cost of 24/7 human support.
Usage costs can vary. Use the calculator below to get an estimate.
AI Chat for E-commerce, Built to Convert
AI Chat for E-commerce,
Built to Convert
Give shoppers instant answers, personalised recommendations, and smooth support, all in one chat.
| STARTER | GROWTH | |
|---|---|---|
| Unlimited chats | ||
| No branding | ||
| Responses to questions in seconds | ||
| Private dashboard with conversation and lead analytics | ||
| Product catalog integration | ||
| Rich product cards in the chat | ||
| Live product price fetching (Shopify & WooCommerce only) | ||
| On-page context awareness | ||
| Smart follow-up questions | ||
| Quick-start prompt buttons | ||
| UTM parameters for Google Analytics | ||
| Lead form in the chat | ||
| Lead + transcript sent to your email | ||
| Connect to your apps with a webhook | ||
| Authenticated email delivery | ||
| Security mechanisms to help protect customers & businesses |
Here’s what our users say…
The chat has cut down the back-and-forth for bookings. Customers can quickly check compatibility, understand the options, and send their details through in one go. We’ve seen more enquiries come through outside working hours.
Since adding BotSupport, prospects understand our services much faster. It handles the common questions and captures the right project details, so our first client calls starts with context instead of basics.
The assistant is like an extra team member. It guides customers to the right products – more orders come in when I shut my laptop now. It answers delivery and returns questions, and gently collects customer details if, on the now rare occasion, they need extra help.
The AI Chat has been brilliant for enquiries. Couples get instant answers about pricing, dates and what’s included, and I only receive genuinely qualified messages. It feels like having a helpful assistant on the site day and night.
The assistant is great for product discovery. It recommends fabrics based on colour, texture and performance needs, and it answers the common questions about stock, delivery and sample requests instantly.
We use BotSupport to help visitors explore our expansive historical collection of journals and it answers common membership questions clearly, so members and newcomers can self-serve instead of emailing for clarity.
Turn more visitors into customers
automatically with BotSupport